Last Updated: September, 2025

Causeway Construction is committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant data protection laws.

By using our website or providing your information, you agree to this Privacy Policy.

1. Who We Are

We are a family-run construction and design company based in the South of England. If you have any questions about this policy, contact us:

📧 Email: nick@causewayconstruction.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

• Identity & Contact Data: Full name, email address, phone number, address, and project details.

• Business Information: Company name, billing address, VAT details (if applicable).

• Technical Data: IP address, browser type, device information, time zone settings, operating system, and information on how you use our website.

• Marketing Preferences: Your choices regarding newsletters and promotional communications.

• Other Data: Any information you voluntarily provide, such as during calls, emails, or contact forms.

3. How We Collect Your Data

We collect your data in the following ways:

• Through our website contact forms or enquiry submissions

• By phone calls, text messages, or emails you send us

• Through quotes, invoices, and contracts

• From cookies and analytics when you visit our site

• From public records or referrals

4. How We Use Your Data

We use your information to:

• Respond to enquiries and provide quotes

• Deliver and manage construction and design projects

• Keep accurate records for legal and accounting purposes

• Improve our website, services, and customer experience

• Send marketing updates (only with your consent)

• Meet legal and regulatory obligations

We process your data under the legal bases of consent, contract, legal obligation, and legitimate interest as defined under GDPR.

5. Sharing Your Data

We may share your data with trusted third parties:

• Subcontractors and suppliers involved in your project

• IT service providers and website hosts (Squarespace, email platforms)

• Accountants, insurers, and professional advisers

• Legal authorities if required by law

We ensure all third parties adhere to strict confidentiality and data security obligations.

6. International Transfers

Our website and services may use third-party providers (e.g., Squarespace, analytics tools) which store data outside the UK/EEA. When this occurs, we ensure your data is protected through contracts or adequacy regulations.

7. Data Retention

We will only keep your data as long as necessary:

• Enquiries: 12 months if no contract is formed

• Active client data: 7 years after project completion (for legal and warranty purposes)

• Marketing data: Until you unsubscribe or withdraw consent

8. Your Rights

Under GDPR, you have the right to:

• Access a copy of your personal data

• Correct inaccuracies in your data

• Request erasure of your data (right to be forgotten)

• Restrict or object to data processing

• Withdraw marketing consent

• Request data portability

• Make a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

You can exercise these rights by contacting us at nick@causewayconstruction.co.uk

9. Cookies and Tracking

We use cookies to:

• Improve website performance and functionality

• Analyse visitor behaviour via Google Analytics or similar services

• Tailor marketing and website content

You can disable cookies through your browser settings, though some parts of the site may not work correctly.

10. Data Security

We take appropriate technical and organisational measures to secure your data, including:

• Encrypted communication (SSL/HTTPS)

• Secure storage on trusted platforms

• Limited access for authorised personnel only

• Regular security reviews

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies when visiting.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be clearly communicated.

📧 Contact Us

If you have any questions about this Privacy Policy or your personal data, email us at:

nick@causewayconstruction.co.uk